What is Patient Access?

With Patient Access you can:

  • Book new appointments without having to phone
  • Order repeat prescriptions so they are ready to pick up
  • Change your address details in seconds
  • View your medical record including immunisation and medication lists
  • NEW! Accessing more of your medical record including coded information and viewing laboratory results

Today, the majority of GP practices already offer online services, including appointment booking, ordering of repeat prescription, and access to summary information in records. GP practices will increasingly expand online services over the next year. Online services will be offered in addition to the traditional telephone and face-to-face means of interacting with a GP practice.

If you would like any more information regarding Patient Access please click these downloads:

Patient Information Leaflet
Information Sheet 1
Information Sheet 2

Access to medical records information leaflet
Appication form for Access to records
Requests to access a Deceased Patient's Record

A New Addition to Online Services

By April 2016, by law, GP practices must offer the availability for patients to access more of their medical record including coded information on medication, allergies, illnesses, immunisations and viewing test results. To access more of this service, you must come into the surgery to fill in an application form or alternatively click here to print out the form and hand it in, identification will be asked at reception at this point.

City Centre Surgery

7 Saville Place, Newcastle upon Tyne NE1 8DQ

Telephone 0191 2324274

Surgery opening hours

7:00am - 8:00pm Monday
7:00am - 6:30pm Tuesday and Wednesday
7:00am - 5:00pm Thursday
7:00am - 6:30pm Friday
Closed on Saturday and Sunday

Phone lines open

8:00am - 6:00pm Mon, Tue, Wed and Fri
8:00 am -1:00pm Thu

Newbiggin Hall Surgery

Trevelyan Drive, Newbiggin Hall, Newcastle upon Tyne NE5 4BS

Telephone 0191 2869240

Surgery opening hours

8:00am - 6:30pm - Monday
7:00am - 8:00pm - Tuesday
7:00am - 6:30pm - Wednesday
8:00am - 1:00pm - Thursday
8:00am - 6:30pm - Friday
Closed on Saturday and Sunday

Phone lines open

8:00am - 6:00pm Mon, Tue, Wed and Fri
8:00 am -1:00pm Thu