Information for Carers

Your guide to care and support
This guide is for people who have care and support needs, their carers and people who are planning for their future care needs.

Caring for a parent at home
In this video, Claire and her family talk about the decision to care for her mother at home.

Your right to social care and support
If you think you need social care support, you'll need to think about what types of support you need - be it homecare workers, equipment or respite breaks.

Carers' breaks and respite care
Your carer's assessment may identify that you need a break from caring from time to time. Equally, the person you care for may also want to have a break without you.

Care homes
If you're looking for a residential care home, there's a huge variety of options available. There are permanent care homes for older people, homes for younger adults with disabilities, and homes for children.

Are you a carer?

Do you look after a family member or friend who is unwell, disabled or frail? If so, please let us know by completing this simple online form. A printable version is also available.

Newcastle Carers is a local independent charity working throughout Newcastle to provide dedicated confidential information and support to adult unpaid carers aged over 18. To find out more and to contact Newcastle Carers, click here.

Newcastle Young Carers (NYC) service is provide by Barnardo's. They provide support for children or young people up to the age of 18 who look after someone living in Newcastle. Find out more about their services here.

Financial and Legal Information

What benefits can carers get?
Knowing what benefits you and the person you care for are entitled to can make a real difference.

Personal Independence Payment
Personal Independence Payment (PIP) is the new benefit that's replacing Disability Living Allowance (DLA) for people with a disability who are aged 16 to 64. PIP is designed to help you meet some of the extra costs you may have because of a long-term health condition or disability.

Other financial help
If you're on a low income and are getting certain income-related benefits, you may be eligible for extra help with everyday health costs.

Tax credits
Tax credits can help you if you're paying tax but don't earn a lot of money.

City Centre Surgery

7 Saville Place, Newcastle upon Tyne NE1 8DQ

Telephone 0191 2324274

Fax 0191 2331050

Surgery opening hours

7:00am - 8:00pm Monday, Tuesday, Wednesday
7:00am - 5:00pm Thursday
7:00am - 6:30pm Friday
Closed on Saturday and Sunday

Branch Surgery

285 Trevelyan Drive, Newbiggin Hall, Newcastle upon Tyne NE5 4BP

Telephone 0191 2869240

Fax 0191 2715710

Surgery opening hours

8:00am - 6:30pm - Monday
7:00am - 6:30pm - Tuesday
7:00am - 6:30pm - Wednesday
8:00am - 1:00pm - Thursday
8:00am - 6:30pm - Friday
Closed on Saturday and Sunday