What is the CQC?

The Care Quality Commission (CQC) is an independent regulator of all health and social care services in England. It is their job to make sure that care provided by GP surgeries, hospitals, dentists, ambulances, care homes and services in people's own homes meets national standards of quality and safety. The Care Quality Commission inspects care providers every two years and continually monitors the information it holds about a service.

What does a CQC inspection mean for you the patient?

The CQC have the power to see individual patient records, for which your prior written consent would be required, all information will be treated professionally and confidentially. The CQC inspector may wish to talk to you whilst they are in the surgery. This is nothing to worry about; the Care Quality Commission inspection is to make sure we are providing the best quality service to you that we can.

City Centre Surgery

7 Saville Place, Newcastle upon Tyne NE1 8DQ

Telephone 0191 2324274

Fax 0191 2331050

Surgery opening hours

7:00am - 8:00pm Monday, Tuesday, Wednesday
7:00am - 5:00pm Thursday
7:00am - 6:30pm Friday
Closed on Saturday and Sunday

Branch Surgery

285 Trevelyan Drive, Newbiggin Hall, Newcastle upon Tyne NE5 4BP

Telephone 0191 2869240

Fax 0191 2715710

Surgery opening hours

8:00am - 6:30pm - Monday
7:00am - 6:30pm - Tuesday
7:00am - 6:30pm - Wednesday
8:00am - 1:00pm - Thursday
8:00am - 6:30pm - Friday
Closed on Saturday and Sunday