Ordering repeat Prescriptions

Repeat prescriptions can be ordered in the following ways:
  • Order online using Patient Access (Orders placed at the weekend will be picked up Mondays)
  • Put your repeat prescription request slip in the box at reception
  • Telephone the surgery on the repeat prescription line on 0191 2428240 - Please leave clear and concise details of your name, date of birth, address and telephone number as well as the medication name and strength.

We no longer offer the facility to order prescriptions via email or fax

Please note that we no longer offer the facility to order prescriptions via email as this is now being replaced by the Patient Access system. To access this service, please come into reception and request a PIN number which will then allow you to request your medication via the Patient Access app. For more information, please telephone the surgery or ask at reception and our staff will be happy to help you.

Electronic Prescribing Service

The surgery is now using the Electronic Prescribing Service. This service allows you to choose a chosen pharmacy for your prescriptions to go to. You will still need to put the request for any medication in as normal but instead of collecting the prescription from the surgery, 48 hours upon receipt of your request it will be at your chosen pharmacy for you. For more information, please speak to a receptionist or call 0191 2324274.

Please leave 48 working hours for any repeat prescriptions to be processed

Order onCollect on

City Centre Surgery

7 Saville Place, Newcastle upon Tyne NE1 8DQ

Telephone 0191 2324274

Fax 0191 2331050

Surgery opening hours

7:00am - 8:00pm Monday, Tuesday, Wednesday
7:00am - 5:00pm Thursday
7:00am - 6:30pm Friday
Closed on Saturday and Sunday

Branch Surgery

285 Trevelyan Drive, Newbiggin Hall, Newcastle upon Tyne NE5 4BP

Telephone 0191 2869240

Fax 0191 2715710

Surgery opening hours

8:00am - 6:30pm - Monday
7:00am - 6:30pm - Tuesday
7:00am - 6:30pm - Wednesday
8:00am - 1:00pm - Thursday
8:00am - 6:30pm - Friday
Closed on Saturday and Sunday