What is Patient Access?

With Patient Access you can:

  • Book new appointments without having to phone
  • Order repeat prescriptions so they are ready to pick up
  • Change your address details in seconds
  • View your medical record including immunisation and medication lists
  • NEW! Accessing more of your medical record including coded information and viewing laboratory results

Today, the majority of GP practices already offer online services, including appointment booking, ordering of repeat prescription, and access to summary information in records. GP practices will increasingly expand online services over the next year. Online services will be offered in addition to the traditional telephone and face-to-face means of interacting with a GP practice.

If you would like any more information regarding Patient Access please click these downloads:

Patient Information Leaflet
Information Sheet 1
Information Sheet 2

Access to medical records information leaflet
Appication form for Access to records
Requests to access a Deceased Patient's Record

View your Summary Care Record

You can view your Summary Care Record from this website provided that you have a password to log into The Patient Access System. To obtain your password, please bring some photo id (driving licence / passport etc) to reception.

Make and Cancel Appointments

You can make and cancel appointments online from this website provided that you have a password to log into The Patient Access System. To obtain your password, please bring some photo id (driving licence / passport etc) to reception.

Order Repeat Prescriptions

You can order repeat prescriptions online from this website provided that you have a password to log into The Patient Access System. To obtain your password, please bring some photo id (driving licence / passport etc) to reception.

City Centre Surgery

7 Saville Place, Newcastle upon Tyne NE1 8DQ

Telephone 0191 2324274

Fax 0191 2331050

Surgery opening hours

7:00am - 8:00pm Monday, Tuesday, Wednesday
7:00am - 5:00pm Thursday
7:00am - 6:30pm Friday
Closed on Saturday and Sunday

Branch Surgery

285 Trevelyan Drive, Newbiggin Hall, Newcastle upon Tyne NE5 4BP

Telephone 0191 2869240

Fax 0191 2715710

Surgery opening hours

8:00am - 6:30pm - Monday
7:00am - 6:30pm - Tuesday
7:00am - 6:30pm - Wednesday
8:00am - 1:00pm - Thursday
8:00am - 6:30pm - Friday
Closed on Saturday and Sunday