Our new surgery at Newbiggin Hall opened on 23rd August 2021
Newbiggin Hall Surgery, Trevelyan Drive, Newbiggin Hall, Newcastle upon Tyne NE5 4BS More information >>
From the 19th July 2021 we are following guidance on Infection Control from Public Health England
We would like to commit to our continued efforts to safeguard our staff and patients and will be asking for the continued use of masks in all environments at the Practice, including the waiting room, reception, clinical spaces and administrative spaces.
May we thank you in advance for your co-operation over this matter.
CORONAVIRUS EMERGENCY
Go here for the latest detailed information from the government and other organisations.
To protect the health of our patients and staff we are asking patients only to come to the surgery if they have been given an appointment by the doctor or nurse.
When attending the surgery we ask you to please wear a mask or face covering.
Face Coverings Exemption
There is no requirement for GPs to confirm eligibility for exemption from using face coverings. The government advice about exemptions relating to their use on public transport can be found here >>
Advice to the clinically extremely vulnerable to shield ceased from Thursday 1 April, for full information, click here
Please note, shielding guidance is advisory and not compulsory.
Contacting the practice
Our healthcare team is still available for telephone and face to face consultations about non-Covid health issues and you can contact the surgery to make an appointment. At present all face to face appointments are only being allocated by a Healthcare Professional following a telephone or video call.
Please see the latest opening times and contact details for our surgeries at the bottom of our homepage.
Alternatively you can go online to ask for help with a specific problem or condition, ask for general advice if you are not sure what your symptoms mean or request for administrative help for things like sick notes. Simply access the E-Consult system on our website at www.savillemed.co.uk and complete the online form.
E-consult provides an online portal where patients can self check their symptoms and receive medical advice.
You can also receive advice and treatment from a Healthcare Professional by the end of the next working day.
Please do not ignore symptoms and seek medical help when you need to.
Local Restrictions in Newcastle upon Tyne - for a full summary on the restrictions in Newcastle please click here.
If you need to order a repeat prescription please do this online via the NHS app or Patient Access apps or by telephoning our repeat prescription line on 0191 2428240 . Further details can be found on our website via https://www.savillemed.co.uk/online.php
All prescriptions ordered will be sent directly to your pharmacy and should not be collected from the practice.
PREGNANT PATIENTS should continue to see your midwife as planned unless contacted directly. Please contact Maternity Assessment 0191 2825748 with any urgent concerns.
Self-Isolation
If you have been told to self-isolate because of coronavirus and you need a note for your employer you can download one from the 111 service at https://111.nhs.uk/isolation-note/
Planning and Research (GPDPR)
NHS Digital is replacing the General Practice Extraction Service with a new system called the General Practice Data for Planning and Research (GPDPR) service, a broader general-purpose collection which will enable faster access to pseudonymised patient data for planners and researchers.
As a practice, we fully respect your right as a patient to control your data. We outline our privacy policy in more detail here and explain how we share data with other providers, including the Great North Care Record and NHS Digital for secondary use.
You have the right to opt-out at any time from data being shared, and can do so either by using the NHS app (instructions below) or by completing a Type 1 Opt Out and returning it to the surgery at saville.med@nhs.net
Manage your sharing preferences using the NHS App >>
To view and change your preference in the NHS App:
- Go to Your health
- Select Choose if data from your health and care records is shared for planning and research.
- Select Make your choice.
- Review the information on the page, then select Start now.
- View your preference, then select Change if you want to change it.
- Update your choice, then select Submit.
- You can also visit www.nhs.uk/your-nhs-data-matters.
New Patient Registrations
To register with us as your GP practice, please click here or for further information click here
Important Notice For Patients - COVID-19 Tests
A polite reminder to all patients Lateral Flow Tests are not to be used if you have COVID-19 symptoms. If you have a cough , fever or a change in smell or taste, please arrange a PCR test by visiting https://www.gov.uk/get-coronavirus-test or by calling 119
Do not rely on a lateral flow test if you have symptoms of COVID-19.
Please also consider a PCT test if you have cold symptoms such as a runny nose, sore throat or headache as these symptoms are common with new variants of the virus
Many thanks
Covid-19 Vaccine News
All adults over 18 are now eligible for a Covid vaccination, there are locations across the city where you can be vaccinated either by having an appointment or by visiting a drop-in service.
There are thousands of appointments available every week - if you cannot book a suitable appointment the first time you check it is always best to keep checking back.
The majority of the services listed below can be booked through the National Booking System https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ or by calling 119.
The Council's Welfare and Wellbeing Team can also support you to find a suitable vaccination and assist if you have special requirements - such as transport to get your jab. You can call them directly on 0800 170 7001 - this is a freephone number.
If you are unable to access the large vaccination sites, a vaccine bus is now running 7 days a week and offering walk in appointments at locations across the city; please see the attached timetable here for further information.
COVID VACCINATION CERTIFICATES / PASSPORTS
How to access your COVID-19 vaccination status
Through the NHS App
You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or tablet.
Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.
By calling 119
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 working days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 working days to reach you.
The letter will be sent automatically to the address registered with your GP. The 119 call handler you speak to will not be able to see your address to check this with you. If you’ve recently moved house, make sure you’ve given your new address to your GP practice before calling 119.
Please do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.
Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.
Thank you
Saville Medical Group
