Face Coverings Exemption
There is no requirement for GPs to confirm eligibility for exemption from using face coverings. The government advice about exemptions relating to their use on public transport can be found here >>
Please note the shielding period is now due to end on 1/8/20 with a gradual lifting of restrictions up to this date. The government will write to you soon to give further details on this. Until then please continue to follow current government guidance available at www.gov.uk/coronavirus
To protect the health of our patients and staff we are asking patients only to come to the surgery if they have been given an appointment by the doctor or nurse.
When attending the surgery we ask you to please wear a mask or face covering.
Our healthcare team is still available for telephone and face to face consultations about non-Covid health issues and you can contact the surgery to make an appointment. At present all face to face appointments are only being allocated by a Healthcare Professional following a telephone or video call.
Please see the latest opening times and contact details for our surgeries at the bottom of our homepage.
Alternatively you can go online to ask for help with a specific problem or condition, ask for general advice if you are not sure what your symptoms mean or request for administrative help for things like sick notes. Simply access the E-Consult system on our website at www.savillemed.co.uk and complete the online form.
E-consult provides an online portal where patients can self check their symptoms and receive medical advice.
You can also receive advice and treatment from a Healthcare Professional by the end of the next working day.
Please do not ignore symptoms and seek medical help when you need to.
PREGNANT PATIENTS should continue to see your midwife as planned unless contacted directly. Please contact Maternity Assessment 0191 2825748 with any urgent concerns.
If you need to order a repeat prescription please do this online via the NHS app or Patient Access apps or by telephoning our repeat prescription line on 0191 2428240 . Further details can be found on our website via https://www.savillemed.co.uk/online.php
All prescriptions ordered will be sent directly to your pharmacy and should not be collected from the practice.
If you have been told to self-isolate because of coronavirus and you need a note for your employer you can download one from the 111 service at https://111.nhs.uk/isolation-note/
How to get healthcare during the coronavirus outbreak - new video
Dr Mark Dornan (a local GP and senior officer at Newcastle Gateshead CCG) has recorded a helpful video outlining how to get healthcare during the coronavirus outbreak. In the video, Mark explains: How health and care services have had to adapt and we all need to use them differently.
Why we need you to prioritise looking after your own health at this time.
If you do need help, please don't wait
The video is available on YouTube here >>
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. Please take a few minutes to complete our online questionnaire.
