Face Coverings Exemption There is no requirement for GPs to confirm eligibility for exemption from using face coverings. The government advice about exemptions relating to their use on public transport can be found here >>
Advice to the clinically extremely vulnerable to shield ceases from Thursday 1 April, for full information, click here
Please note, shielding guidance is advisory and not compulsory.
Contacting the practice
Our healthcare team is still available for telephone and face to face consultations about non-Covid health issues and you can contact the surgery to make an appointment. At present all face to face appointments are only being allocated by a Healthcare Professional following a telephone or video call.
Please see the latest opening times and contact details for our surgeries at the bottom of our homepage.
Alternatively you can go online to ask for help with a specific problem or condition, ask for general advice if you are not sure what your symptoms mean or request for administrative help for things like sick notes. Simply access the E-Consult system on our website at www.savillemed.co.uk and complete the online form.
E-consult provides an online portal where patients can self check their symptoms and receive medical advice.
You can also receive advice and treatment from a Healthcare Professional by the end of the next working day.
Please do not ignore symptoms and seek medical help when you need to.
Local Restrictions in Newcastle upon Tyne - for a full summary on the restrictions in Newcastle please click here.
If you need to order a repeat prescription please do this online via the NHS app or Patient Access apps or by telephoning our repeat prescription line on 0191 2428240 . Further details can be found on our website via https://www.savillemed.co.uk/online.php
All prescriptions ordered will be sent directly to your pharmacy and should not be collected from the practice.
PREGNANT PATIENTS should continue to see your midwife as planned unless contacted directly. Please contact Maternity Assessment 0191 2825748 with any urgent concerns.
If you have been told to self-isolate because of coronavirus and you need a note for your employer you can download one from the 111 service at https://111.nhs.uk/isolation-note/
You can also access the COVID-19 Health Resource Guide which brings together a range of resources to help and support you in managing and maintaining your health through the COVID-19 pandemic and beyond.Health Resource Guide
Planning and Research (GPDPR)
NHS Digital is replacing the General Practice Extraction Service with a new system called the General Practice Data for Planning and Research (GPDPR) service, a broader general-purpose collection which will enable faster access to pseudonymised patient data for planners and researchers.
You have the right to opt-out at any time from data being shared, and can do so either by using the NHS app (instructions below) or by completing a Type 1 Opt Out and returning it to the surgery at email@example.com
The Council's Welfare and Wellbeing Team can also support you to find a suitable vaccination and assist if you have special requirements - such as transport to get your jab. You can call them directly on 0800 170 7001 - this is a freephone number.
If you are unable to access the large vaccination sites, a vaccine bus is now running 7 days a week and offering walk in appointments at locations across the city; please see the attached timetable here for further information.
COVID VACCINATION CERTIFICATES / PASSPORTS
How to access your COVID-19 vaccination status
Through the NHS App
You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or tablet.
Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.
By calling 119
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 working days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 working days to reach you.
The letter will be sent automatically to the address registered with your GP. The 119 call handler you speak to will not be able to see your address to check this with you. If you’ve recently moved house, make sure you’ve given your new address to your GP practice before calling 119.
Please do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.